BFSI Industry
- Real-time customer feedback recording
- Customer behavior analytics- Customers emotions during waiting time to get serviced
- To know the interest levels of employees during working hours
- Virtual Assistant supports customers to per-form transactions in online banking
- Text/Voice based interaction and language support for customers convenience
- Can assist in forming the smart queuing to get serviced using token generation
- Alerts customer on their turn with a counter to visit
- Can assist in different types of service enquiry
- Training and certification process on products
- Enhances the security manifold through surveillance
- Threat Response systems to recognize unusual objects like masked heads, guns and trigger notifications
- Two-factor authentication using FR in banking application/accessing lockers/ATM
- Can form the crowd analytics out of customers
- Accident proof location sharing for claims with insurance
- Attendance system for the employees through facial recognition
- Video KYC system to avoid manual errors on the banking side
- Helps to train your employees
- Enhancing the digital experience for the customer like usage of money depositing machine
- Acts as a guidance and recommendation system
- Virtual product & service manual
- Tracking of assets/casestudies in a bank
- Can form analytics out of employees to find their efficiency
- Push notifications to alert customers on FD interest rates, different types of loan, mortgages
- Energy efficient handling system to on/off electrical gadgets
- Notification Alert system for unauthorized persons gaining entry to restricted areas
- Avoid waiting time in bank using Smart queuing system through banking application (Web/ Mobile)